M20246 Monitoring and Operating a Private Cloud
Credit toward certification:
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.
Who should take this exam?
Candidates for this exam have Windows Server, System Center 2012, security, high-availability, fault tolerance, and networking experience in an enterprise environment. Candidates should also have basic Microsoft SQL Server, Windows PowerShell knowledge, and application configuration experience.
This exam includes:
- Configure data center process automation (15–20%)
- Implement workflows. Implement SCO Runbook automation; automate remediation of incidents including resolution of System Center Virtual Machine-based incidents; design and build end-to-end automation incorporating System Center 2012 technologies; implement change control and problem resolution workflows;
- Implement service offerings. Add a new service offering to the service catalog; create a custom workflow using the Service Manager console; reference Orchestrator workflows in Service Manager; implement self-service provisioning of virtual machines.
- Deploy resource monitoring (20–25%)
- Deploy end-to-end monitoring. Deploy agents; discover and deploy network device monitoring; import and configure management packs; deploy and configure monitoring of a heterogeneous virtualization infrastructure;
- Configure end-to-end monitoring. Configure overrides; create synthetic transactions; configure Outside-In monitoring; configure application performance monitoring (APM); create distributed application models; integrate the monitoring infrastructure with Global Service Monitor (GSM);
- Create monitoring reports and dashboards. Implement service-level tracking; implement reports including chargeback reports and System Center Manager data warehouse reports; implement dashboards.
- Monitor resources (20–25%)
- Monitor network devices. Analyze network device health; manage Operations Manager alerts; manage notifications;
- Monitor servers. Monitor the Operating System Environment (OSE); manage System Center Operations Manager alerts including automating resolution of alerts; manage notifications; implement and manage rules and monitors in Operations Manager; configure Audit Collection Services including Dynamic Access Control integration;
- Monitor the virtualization layer. Monitor host and guest performance; monitor virtual applications; manage Operations Manager alerts; manage notifications;
- Monitor application health. Application Performance Management (APM); synthetic transactions; manage Operations Manager alerts including automating resolution of alerts; manage notifications; distributed applications.
- Configure and maintain service management (15–20%)
- Implement service level management. Define service level objectives (SLOs) and service level agreements (SLAs); implement SLA management and escalation; maintain SLAs (including planning for future growth); analyze SLAs (reporting);
- Manage problems and incidents. Customize problem management, link incidents to problems, and resolve problems; raise, assign, and resolve incidents; perform root cause analysis/diagnosis; integrate problem and incident resolution with change management; create and manage a knowledge base;
- Manage cloud resources. Deploy new applications to private and public clouds; deploy VM/service (applications, SQL, roles); deploy multi-tier applications by using service templates; manage applications in private and public clouds; manage VM hardware (CPUs, Dynamic memory); manage self service.
- Manage configuration and protection (20-25%)
- Manage compliance and configuration. Implement security and compliance (includes IT GRC process management pack); analyze and remediate configuration compliance; analyze data in System Center Advisor; implement configuration compliance by using System Center 2012 Configuration Manager Desired Configuration Management (DCM); implement update baseline in System Center 2012 Virtual Machine Manager;
- Manage updates. Update machine roles in a service template; manage and update applications across multiple clouds; manage software updates to System Center Virtual Machine Manager infrastructure, virtual machines, and VM images; deploy patches by using System Center 2012 Configuration Manager; deploy patches by using Windows Server Update Services (WSUS);
- Implement backup and recovery. Back up/recover product settings; back up/recover the cloud infrastructure; manage backups (protection groups, storage) by using Data Protection Manager (DPM); implement business continuity for the cloud; manage checkpoints; integrate DPM with Microsoft Azure Online Backup.