About this Course

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related QoS mechanisms that are required in Cisco Unified Communications networks.

Audience Profile
The primary audience for this course is Network Administrators, Network Engineers and CCNP Voice candidates.
At Course Completion

  • Explain what a voice gateway is, how it works, and describe its usage, components, and features
  • Describe the characteristics and configuration elements of VoIP call legs
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express
  • Describe the components of a dial plan and explain how to implement a dial plan on a Cisco Unified voice gateway
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco Unified Communications network
  • Prerequisites

  • Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing
  • Ability to configure and operate Cisco IOS routers in IP environment at the CCNA level
  • Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice level
  • Length
    5 days
    Document received at the end of the course
    Certificate of Completion.

    Course Details

    Course Outline
    1. Introduction to Voice Gateways
    • Understanding Cisco Unified Communications Networks and the Role of Gateways
    • Examining Gateway Call Routing and Call Legs
    • Configuring Gateway Voice Ports
    • Understanding DSP Functionality, Codecs, and Codec Complexity
    1. VoIP Call Legs
    • Examining VoIP Call Leg Characteristics and VoIP Media Transmission
    • Explaining H.323 Signaling Protocol
    • Explaining SIP Signaling Protocol
    • Explaining MGCP Signaling Protocol
    • Describing Requirements for VoIP Call Legs
    • Configuring VoIP Call Legs
    1. Cisco Unified Communications Manager Express Endpoints Implementation
    • Introducing Cisco Unified Communications Manager Express
    • Examining Cisco Unified Communications Manager Express Endpoint Requirements
    • Configuring Cisco Unified Communications Manager Express Endpoints
    1. Dial Plan Implementation
    • Introducing Call Routing
    • Understanding Dial Plans
    • Describing Digit Manipulation
    • Configuring Path Selection
    • Configuring Calling Privileges
    1. Gatekeeper and Cisco Unified Border Element Implementation
    • Understanding Gatekeepers
    • Examining Cisco Unified Border Element

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