NT-BAforSP Business analysis and Service process design

Employees who have an understanding of the practices of creating and managing IT services (business analysts, engineers, project managers, etc).

3 Days

Certificate of Completion

Students will be provided with a study guide and some additional study materials required for undergoing the training.

Overview of business analysis

• Information system life cycle
• Overview of information system requirements
• Organization of work of analysts
• Defining duties, rights and authorities of analyst
• Fundamentals of system analysis

Communications

• Organization and means of communication
• Business correspondence rules
• Preparing and holding meetings
• Drawing up meeting protocol
• Preparing and holding presentations
• Methods of effective communication

Concept of business-process

• Overview
• Organization
• Typical models of business-processes

Modeling

• Basic concepts of modeling in analytics
• Building models of ASIS and TOBE business-processes
• Application of UML diagrams in the information system design
• Modeling processes using ARIS

Requirements

• Information acquisition and initial processing
• Requirement identification and analysis
• Requirement documentation
• Requirement management

Approaches to IT solutions development process

• Information system development in compliance with GOST
• Сharacteristics of analytical work in Agile
• BPM methodology

Typical schemes

• Prototyping user interfaces
• Risks on the project. General information
• Fundamentals of electronic document management
• Normative documents
• Securities. The main types

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