Our projects

Client — «Alinea International Ltd.» is an international development consulting company that provides technical and management expertise that helps people improve their lives.

For the implementation of several projects on the automation of the National Police of Ukraine and its units, as part of the Canadian-Ukrainian project, a Ukrainian IT service provider – the TechExpert company – was selected on a competitive basis.

The first project was implemented in 2018 to develop a distance learning system for the Academy of Patrol Police. The goal of the project was to create a convenient solution for remote training and testing of police officers in different regions of Ukraine, from any device and at any convenient time. The system was implemented on the basis of the L/MS Moodle platform and was adjusted in detail to the specific requirements of the Academy.

The second project was implemented in 2020 on the development of the Distance Learning System (LMS) and Human Resources Management System (HRMS) for the Patrol Police Department, and the integration between them was made. The goal of the project was the implementation of effective management of the multi-thousand-strong staff of the patrol G police and the construction and analysis of various reports of statistical data. The solution was developed from scratch using the PHP programming language, the MySQL database, and the use of related technologies.

And the third project was implemented in 2022 to develop an electronic platform for professional communication of trainers within the framework of the program of psychological support of police officers on the “peer-to-peer” principle. The goal of the project was to provide trainers of the police psychological support program with a web platform for mutual assistance in the development, exchange and application of best practices, new knowledge and skills for the training of trainers and consultants of the program. The solution was developed on the basis of the modern Microsoft SharePoint Server 2019 business platform.

The Techexpert company executes projects on time and with high quality, involving high-level specialists and the necessary modern material and technical base.

Client — «Alinea International Ltd.» is an international development consulting company that provides technical and management expertise that helps people improve their lives.

Tasks:

For the effective introduction of project activities, it was necessary to ensure and further support the operation of the main IT services in our own office, to cooperate with equipment and software suppliers, and to cooperate with custom software developers. Expectation of the following tasks from the IT integrator:

• Organization, support and maintenance of the main IT services in the office (network, switching center, virtual servers, mail system, workstations);
• Delivery of equipment and software on a periodic basis.

Solution:

To increase the level of availability and security of our corporate information, Techexpert specialists proposed and implemented M365 cloud services.

Result:

We received a convenient Teams platform for the work of our team, reliable SharePoint and OneDrive services for storing corporate documents, a secure and fault-tolerant mail system and convenient remote access to office applications from anywhere in the world.

As part of CUPDP, Techexpert delivers IT equipment and software from global manufacturers and promptly provides configuration services. The Techexpert company fulfills its obligations professionally and in the shortest possible time in today’s difficult conditions.

Client — Rittal TOV. A distinctive feature of «Rittal» company is a wide range of services – from products in the field of enclosures, power distribution, climate control and IT to engineering and service.

Tasks:

In order to maintain availability, link users devices into a single informational system, migrate from old versions of Active Directory to new ones and increase the level of fault tolerance of IT infrastructure of the company at all, it became necessary to carry out an IT integration company into a single global mail network with a single Active Directory. Our company has a successful experience working with «Techexpert», so for help we turned to them.

Solution:

As parts of the project of IT integration there were allocated 4 parts:

• Preparation of computers – upgrade OS to version 1909 or newer; deploy the Palo Alto antivirus; rename computers according to the FLG standard.
• Preparations of mobile devices – only iPhone/iPad are supported, update to the latest version.
• Preparation of Active Directory – clean up AD from unnecessary/old/unnecessary entries, group policies, etc.
• Preparation of the postal system – rename mailboxes according to our standard, check mail delivery rules, etc.

Result:

For the first part, Preparation of computers has been done: checked the relevance of the operating system, installed a unified antivirus and renamed user computers to match the corporate standard.

For the second part, Preparation of mobile devices has been done: users update the OS on their Apple mobile devices to the latest version as soon as it becomes available.

For the third part, Preparation of Active Directory has been done: renamed user accounts, organized accounts in Active Directory, removed unused group policy objects, provided with a list of accounts in Active Directory that are not employee accounts.

For the fourth part, Preparation of the postal system has been done: renamed shared mailbox and mailing lists, provided with a list of send connectors and mail processing flow rules, changed user email addresses.

Client — TOV «I-Travels» (BlaBlaCar)

Tasks:

To support some of our IT services in the office in Kyiv, it was not advisable to have a separate IT department or even one full-time administrator, so last summer we were looking for a provider of technical support services. When choosing a performer, our main requirements were:

• Setting up peripheral devices and checking their performance.
• Managing and configuring laptops and PCs, checking their performance.
• Keeping records and issuing PCs to users.
• Training of internal employees (instruction on using a PC).
• IT support of employees on site and remotely as needed.
• Fixing and accounting of appeals through the internal JIRA system.
• Possibility of providing services in English.
• Volume of services – several hours a week, flexibility depending on needs.

We chose the Techexpert team of specialists and did not regret it!

Result:

Thanks to the support of Techexpert, we can no longer worry about possible technical issues and difficult tasks with office equipment. Our employees can always turn to specialists and receive quality service in any matter related to the IT infrastructure. The management also feels confident, because separate technicians, a personal service manager, who monitors the timeliness of tasks, coordinates the interaction between users and administrators, provides monthly reports on the work performed, and, if necessary, regulates all organizational issues, are assigned to service our company.
After a year of cooperation, our company highly appreciates the level and quality of training of Techexpert’s technical specialists, whose coordinated and timely work allows us to carry out our activities even in difficult wartime conditions.
We express confidence in our further fruitful and mutually beneficial cooperation for the benefit of common interests!