Отступы

We offer you remote support and management of various IT services on the principles of Outsourcing without compromising the efficiency and quality of work. You can focus on your business goals and objectives while we manage your IT infrastructure starting with basic monitoring services to incident management services. Our services are fully tailored to your specific IT infrastructure needs, minimizing downtime and providing secure and reliable network services.

TechExpert provides outsourcing of great variety of IT-services with extensive professional background. This background is stipulated by staff with industry-specific knowledge and the practice of advanced technologies, constantly acquiring experience of supporting a great number of clients. Within the IT Outsourcing our specialists can be of service in organization, configuration, technical maintenance, and software and hardware operability.

The small- and middle-sized companies can benefit from access to the great scope of IT services without any time delays and unnecessarily high financial costs of employment and maintenance of in-house IT department. Different types of collaboration that involves both complex IT outsourcing and of specific processes may be as well of interest to large companies. With our agile, individual approach to the needs of our clients we amange to design a number of offers for companies seeking to improve their performance and achieve significant competitive advantages.

Service-Level Agreement (SLA) stands for a guarantee of the responsiveness and quality of IT- services. This enables to determine the guaranteed metrics and access to reports of the delivered services to acquire assurance that the services are provided in compliance with the agreed requirements. We provide you with IT team for less than it would cost you to manage your IT in house. We will design and effectively manage your day-to-day IT needs while we provide strategic guidance to make sure you get the most from your IT investments.

Отступы

Benefits of infrastructure management outsourcing

  • Experience and skilled professionals
  • Organizational and operational flexibility
  • IT service continuity
  • Security risk reduction
  • Effective management of IT infrastructure costs

Desktop Management

Network Management

  1. Problem and incident management
  2. Desktop OS and office apps support
  3. Remote software and patch deployment
  4. Desktop OS standardization and imaging
  5. Technology refreshes and upgrades
  1. Routers/Switches
  2. Wireless
  3. Voice and Unified Communication
  4. Security
  5. Audit and design

Server and storage management

Protection from external/internal threats

  1. Server monitoring and management
  2. Backup management
  3. Email server management
  4. Performance and capacity management
  5. Migrations and upgrades
  6. Disaster recovery and replication support
  7. Server consolidation & virtualization
  1. Vulnerability audit
  2. Penetration test
  3. Intrusion Prevention System (IPS)
  4. Compliance with a regulatory mandates for information security
  5. Network Access Control (NAC)
  6. Firewall, VPN
  7. End-point security
  8. Data Loss Prevention (DLP)
  9. Web security
  10. Email security